Booking and Cancellation Policy
Reservation and Payment
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Deposit: A non-refundable deposit of 50% of the total package cost is required at the time of booking to secure your reservation.
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Final Payment: The remaining balance must be paid 14 days before the departure date.
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Payment Methods: We accept payments via credit and debit card only.
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Requests: Any special requests (e.g., dietary requirements, room preferences) should be made at the time of booking. While we will make every effort to accommodate your needs, we cannot guarantee that all requests will be met.​
Booking Confirmation
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Confirmation: Upon receipt of the deposit, you will receive a booking confirmation email with your itinerary and payment details.
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Receipts: A receipt will be sent via text or email upon payment of the deposit and final payment.
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Travel Documents: All travel documents, including tickets and vouchers, will be provided upon the traveler's arrival.
Hotel Policies
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Hotel Policies: Please note that each hotel may have its own policies regarding check-in/check-out times, additional charges, and other regulations. It is the traveler's responsibility to review and comply with these policies. Detailed hotel policies will be provided along with the travel documents.
Cancellation Policy
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More than 14 days before departure: Loss of deposit.
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Less than 14 days but more than 72 hours before departure: 50% of the total package cost will be refunded.
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72 hours or less before departure: No refund
Changes and Modifications
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Changes by the Traveler: Any changes to the booking requested by the traveler are subject to availability and may incur additional costs.
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Changes by the Travel Club: If it becomes necessary for the travel club to make significant changes to the itinerary, travelers will be notified as soon as possible. Travelers may choose to accept the changes, select an alternative trip, or receive a full refund.
Refunds
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Refunds will be processed within 14 business days of receiving the cancellation request.